Last Update: 5th May, 2026

Homelyns is committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

01

Information We Collect

When you interact with Homelyns, we may collect certain personal information, including:

  • Name
  • Mobile number
  • Email address
  • Delivery address
  • Order and transaction details

We collect this information when you place an order, contact us, or interact with our services.

Payments are processed through secure and trusted payment gateways such as bKash, or Nagad. Homelyns does not store any card details or mobile banking credentials.

Additionally, we may automatically collect basic technical data such as:

  • IP address
  • Browser type
  • Device information

This helps us improve website performance and security.

02

How We Use Your Information

Your information is used to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and updates
  • Improve our website and user experience
  • Detect and prevent fraudulent activities
  • Comply with legal obligations

We only send promotional messages if you have given your consent.

03

Information Sharing

Homelyns respects your privacy. We do not sell or trade your personal information.

However, limited information may be shared with trusted third parties such as:

  • Delivery partners
  • Payment service providers

This is strictly for order processing and service fulfillment.

04

Data Security

We take appropriate technical and administrative measures to protect your personal data.

All transactions are encrypted and handled through secure third-party payment systems to ensure maximum safety.

05

Cookies

Our website uses cookies to:

  • Enhance browsing experience
  • Analyze website traffic
  • Improve functionality

You can disable cookies through your browser settings, but some features of the website may not function properly.

06

Data Retention

We retain customer information only for as long as necessary to:

  • Complete transactions
  • Provide customer support
  • Meet legal and regulatory requirements

After that, data is securely deleted or anonymized.

07

Your Rights

You have the right to:

  • Request access to your personal data
  • Correct or update your information
  • Request deletion of your data

To make any request, please contact us directly.